CSER Student Coordinator

Posting Details

Position Information

Posting Number S180042P
Posting Date 10/01/2017
Closing Date 10/31/2017
Title Project Coordinator
Working Title CSER Student Coordinator
Employee Class Administrator
Department LS-AMP
Salary Range
Full-time/ Part-time Full-time
Hours Per Week 40 per week
Standard Work Week Monday - Friday
Anticipated Start Date 10/16/2017
If Temporary, End Date 09/30/2018
Job Summary

The Project Coordinator reviews, analyzes, supports, and evaluates business systems, processes and user needs. Conducts preliminary project reviews with internal customers to determine scope and need for project prioritization. Performs and participates in the analysis, design and implementation of business systems following appropriate standards and requirement gathering. Conducts tests or test planning sessions, provides input for feasibility and prepares user/technical documentation and follow-up evaluation. Facilitates and provides software training as required. Acts as a liaison with business unit management and staff to resolve problems and improve processes or systems.

Job Description
  • Responsible for successful delivery of high quality application support services for customers working with the Banner Financial * Aid and/or Student module, specifically Student Records.
  • Provides project management, leadership, needs assessment, integration services and develops a strong working relationship with the client.
  • Facilitates the client’s use of Banner Financial Aid and Student modules in production support and upgrades of the software.
  • Facilitates business process review and provides business process analysis and insight into best practice methodologies.
  • Provides quality end-user consultation and support.
  • Maintains all tracking and issue logging.
    Evaluates and adjusts where appropriate, the Banner setup tables relative to the client business practices.
  • Provides sufficient business process and change management documentation.
  • Provides leadership for functional work groups enabling them to stay on time and on task.
  • Prepares functional/technical specifications for reporting, interfaces and customizations.
    Provides guidance in the formulation and coordination of an end-user training strategy, and when appropriate, deliver such training.
  • Provides direction in developing testing methodology and test scripts for utilization during upgrades and patch application.
  • Performs other related duties as assigned.
Minimum Qualifications

Bachelor’s Degree in Computer Science, Accounting or related field;

3-5 years experience providing support, documentation, testing, and systems analysis for enterprise-level applications.

In lieu of education, experience may be substituted on a year for year basis.

Preferred Qualifications
Knowledge, Skills and Abilities

Strong desktop automation skills including effective use of e-mail, word processors, spreadsheets and the ability to use tools in conjunction with databases. In addition, knowledge of relational database reporting tools including PL/SQL, Toad, Crystal Reports, Cognos or Microsoft Access.

Strong interpersonal communication skills and the ability to maintain effective working relationships with co-workers, vendors and the public are required.

Ability to work closely with team members.
Must be a team-oriented person.

Special Instructions to Applicants

Application materials that should include a letter of application detailing qualifications for this position, curriculum vitae, and three letters of reference with original signatures may be submitted electronically through the CSU Job Portal (https://chicagostate.peopleadmin.com/). Questions regarding this position should be directed to Dr. Botanga at cbotanga@csu.edu. Please indicate “STEM Students Program Coordinator” in the subject line. Review of applications will begin on October 10th, 2017 and will continue until the position is filled.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

Applicant Documents

Required Documents
  1. Cover Letter
  2. Curriculum Vitae
  3. Reference
Optional Documents
  1. Transcripts